Frequently Asked Questions
Shipping & Delivery
Q1: Do you deliver all over Pakistan?
Yes! We ship to all major cities and towns across Pakistan
Q2: How long will delivery take?
Orders usually reach you in 3–5 working days, depending on your city.
Q3: What are your delivery charges?
We offer Free Shipping on all orders .
Q4: How can I track my order?
You’ll receive a tracking ID via WhatsApp or SMS once your parcel is dispatched.
Orders & Products
Q1: What type of products does Brand Wala offer?
We offer premium branded and leftover stock, including unstitched suits, women’s wear, and kids’ fashion — all at affordable prices.
Q2: Are your products original or replicas?
All our items are authentic leftover and branded stock, selected with strict quality checks.
Q4: Can I cancel my order after placing it?
Yes, you can cancel within 12 hours of placing your order by contacting our team.
Payment & Cash on Delivery
Q1: What payment options do you offer?
Currently, we accept Cash on Delivery (COD) for all orders across Pakistan.
Q2: Is online payment available?
Yes — You can send us online / advance payment through bank or Easy Paisa.
Exchange & Return Policy
Q1: Do you offer product exchanges?
Yes !You can request an exchange within 2 days of receiving your order.
Q3: Do you offer refunds?
Currently, we offer just exchanges not refunds.